Why tracking matters
Tracking allows you to monitor how your contacts interact with your emails, including:
Link clicks
Engagement activity
This data helps you optimize your campaigns and measure performance.
What to check
Even if engagement statistics (like clicked links) are enabled, tracking must also be turned on separately within each message.
Important
Make sure to:
Save the message
Save the automation after making updates
Otherwise, your changes may not apply.
Watch the video
Follow the step-by-step walkthrough in the video below to see exactly how to enable tracking.