Skip to main content
All CollectionsConfigurationsBrand URL's
How To Set Up Branded URL's
How To Set Up Branded URL's

A step by step process on how to configure Branded URL's which are your branded links within your email message.

Michael Batalha avatar
Written by Michael Batalha
Updated over 2 years ago

Asking yourself why you need to do this? Read why

What is IDomain/CDomain/TDomain? 

Each account has the ability to brand their own domain name within their email messages. This is done for specifically for 2 reasons. One, by doing this you are protecting the reputation of your email messages by not sharing urls from other mailers. Second it allows you to brand the email message as your own. 

In order to do this you will need to setup your own Idomain/Cdomain/Tdomain.

IDomain, which stands for Image Domain, will be used for images instead of default Emercury domain name.

CDomain, which stands for Click Domain, will be used as the domain name for links instead of default Emercury domain name. 

TDomain, which stands for Track Domain, will be used as the domain name for the links in your footer instead of the default Emercury domain name.

For example, if you own this domain: mysamplewebsite.com and you want your domain to be present in your emails instead of emercurymail.net or em01.net, then you will need to go to the Branded URL's step under Brand Profile which can be found under the Settings area in your panel.

You will need to set a CNAME for img.mysamplewebsite.com to point to img.em01.net and set a CNAME for url.mysamplewebsite.com to point to url.em01.net and lastly set a CNAME for track.mysamplewebsite.com to point to sm.em01.net in your DNS and then update this information in Emercury under Settings -> Brand profiles -> Step 4.

Once this is done when you send an email all the images and links will have your own branded domain, but will still be served by the Emercury Image and URL servers.

In order to do this you will need access to your DNS server to make these updates. Your domain registrar or your hosting company will have access to your DNS settings.
​ 
 Step 1 : Create a CNAME record for img
​ 
    Record Type: CNAME
    HOST:img
    Points to:img.em01.net
​ 
Step 2 : Create a CNAME record for url
​   
    Record Type: CNAME
    HOST: url
    Points to: url.em01.net

Step 3 : Create a CNAME record for track

    Record Type: CNAME
    HOST: track
    Points to: sm.em01.net

Step 4 :  When you are done creating step 1 ,step 2 , and step 3  you may access the panel and click the 'Settings Icon' located on the top right as shown in the image earlier and then select Brand Profile and move to step 4. Enter the information required and Save settings. You will see a green check mark if everything was set up correctly. 

Note: Some times propagation of DNS takes 24-72 hours so don't be discouraged if it doesn't verify right away. If you have any issues please feel free to ask us questions. 

Did this answer your question?