You can switch to a different plan directly from your Emercury panel. This process is managed in the Billing Settings under Plans.
Downgrading Your Plan
When downgrading to a smaller plan, you must ensure your active subscribers are within the new plan’s limits.
Example:
Current plan: Pro 200 (up to 199,999 subscribers).
You want to downgrade to Pro 150 (up to 149,999 subscribers).
To do this, you must remove 50,000 subscribers from your list.
Important: You cannot remove subscribers that have been mailed in the past 30 days.
Steps to downgrade:
Go to Settings → Billing Settings → Plans.
Click Purchase next to the plan you want to downgrade to.
Provide your credit card information or select a saved card.
Once payment is processed, your plan is automatically updated.
Upgrading Your Plan
Upgrading is simpler than downgrading — you don’t need to remove subscribers.
Steps to upgrade:
Go to Settings → Billing Settings → Plans.
Click Purchase next to the plan you want to upgrade to (e.g., from Pro 200 to Pro 300).
Provide your credit card information or select a saved card.
Once payment is processed, your plan is automatically updated.
That’s it! Your subscriber plan has been successfully updated.