A suppression list allows you to exclude specific contacts from receiving that message.
Before you begin
Go to Campaigns → Automations from the top menu.
Once you are in the Automations area, you can either create a new automation or edit an existing one.
If you want to edit an existing automation, it must first be disabled. To do this, select the automation and click Disable Selected.
Once disabled, the status will change from Enabled to Disabled.
If you need help creating a suppression list first, see: How to Add a Suppression List
Open your automation
After disabling the automation, double-click the automation to open it.
Inside the workflow, click the Send a Message step where you want to add the suppression list.
When you click Send a Message, additional options will appear in the right-side menu.
Click Edit Your Message to open the message editor.
Add the suppression list
In the message editor, you will see the HTML editor and several options above it on the right.
Click on Suppression.
A pop-up window will appear showing your available suppression lists. Select the suppression list you want to use, then click Save.
Select your automation and click Disable Selected. Once you do this, you will see the status change from Enabled to Disabled as shown below.
Once saved, that suppression list will be applied to that specific message in your automation.
If you have any questions, our team is always here to help.