Choosing between Opt-in Date and Added Date determines when your contacts enter an automation flow:
Opt-in Date → based on when a user originally subscribed
Added Date → based on when a contact was added to your list
Using the correct option ensures your emails are sent at the right time.
To configure this setting, go to:
Campaigns → Automations
Updating an Existing Automation
In the Automations dashboard, select your automation
Click Disable Selected
The status will change from Enabled → Disabled
Double-click the automation to open it. Next click the top condition: Start Campaign
At this point, a pop-up will appear with two options:
List name
Date type (Added Date or Opt-in Date)
Open the dropdown and select Opt-in Date
Creating a New Automation
Go to Campaigns → Automations
Click Create New Automation
You’ll be asked to choose a trigger:
New Subscribers
Existing list
Tag Manager
Field manager
Track Event
Task Event
API Event
Options New Subscribers and Existing list support Opt-in Date.
Select your preferred trigger
In the popup, choose:
Your list
Opt-in Date (instead of Added Date)
Your automation will now be configured correctly from the start.
Check out our guide on the difference between Opt-in Date vs Added Date.
If you have any questions or need help, feel free to reach out. We’re happy to help.