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What is a "Warm up process" and how to do it?

In this article, you will learn what the email warm up process is, why it’s important, and how to do it properly.

Michael Batalha avatar
Written by Michael Batalha
Updated this week


​What Is the Warm Up Process?

The warm up process is the gradual method of building a positive sending reputation for your domain and IP addresses.

When you begin sending from new IPs (or a new platform), mailbox providers do not yet trust your sending behavior. Instead of allowing high volumes immediately, they evaluate your reputation over time.

Warm up works by:

  • Sending small volumes first

  • Mailing your most engaged subscribers

  • Gradually increasing volume as performance remains strong

As inbox providers observe positive engagement (opens, clicks, low complaints), they begin allowing more of your mail to reach the inbox.

If you previously mailed successfully from this same domain at another ESP, the warm up period may be shorter but it is still required.


Why Is IP and Domain Warm Up Necessary?

It may seem easier to send your full database immediately. However, mailbox providers do not yet recognize your new sending environment.

Without a warm up:

  • Mail may be throttled (temporarily limited)

  • Messages may land in spam

  • Your IP reputation may be damaged early

Modern spam filtering systems evaluate both:

  • Domain reputation

  • IP reputation

Whether you are using shared IPs or dedicated IPs, building a reputation gradually is essential. In today’s email landscape, there is no safe shortcut.

Think of it as building trust. Inbox providers reward consistent, positive behavior over time.


How to Properly Warm Up

1. Start With Your Most Engaged Subscribers

Your first sends should go to subscribers who are most likely to engage:

  • Recent openers

  • Recent clickers

  • Recent replies

These subscribers help establish positive engagement signals.

If migrating from another ESP:

  • Segment subscribers based on recent activity.

  • Prioritize the most active contacts first.

If starting from scratch:

  • Your list growth will naturally act as a warm up.

  • A double optin process is strongly recommended.


2. Use Permission-Based Lists Only

Do not send to:

  • Purchased lists

  • Scraped emails

  • Contacts who did not explicitly opt in

Sending to unverified or non-consented contacts can permanently damage your reputation during warm up.


3. Prepare Your Technical Setup

Before sending, ensure:

  • SPF is properly configured and verified

  • DKIM is properly configured and verified

  • Tracking links and image URLs use your sending domain

  • Your domain authentication is fully aligned

Authentication builds trust and improves deliverability.


4. Clean Your List (If Migrating)

If moving from another ESP:

  • Use a reputable list hygiene service

  • Remove inactive or invalid addresses

  • Eliminate old hard bounces


5. Segment and Control Volume

  • Segment by major mailbox providers (Gmail, Outlook, Yahoo, etc.)

  • Break larger lists into smaller send groups. This is easy using the virtual segments.

  • Increase daily volume gradually

Warm up is not one-size-fits-all. Warm up speed depends entirely on:

  • Engagement rates

  • Complaint rates

  • Bounce rates

  • Inbox placement performance

If engagement is strong, volume can increase more quickly.
If engagement drops, slow down and optimize content before increasing volume.


What to Monitor During Warm Up

Throughout the process, monitor:

  • Open rates

  • Click rates

  • Bounce rates

  • Spam complaints

Your spam complaint rate should remain below 0.1%.

If performance declines:

  • Improve subject lines

  • Refine targeting

  • Strengthen content relevance

  • Slow down volume increases


When Is Warm Up Complete?

Warm up is considered successful when:

  • You can send at your intended volume

  • Engagement remains stable

  • Complaint rates remain low

  • Inbox placement is consistent

Even after warm up is complete, reputation management remains ongoing.

Maintaining list hygiene and strong engagement is essential for long-term success.

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