Sometimes, you may need to stop, restart, or delete a campaign from the reporting section in Emercury. Here's how to do it:
How to Stop a Campaign
To stop a campaign that is currently sending, follow these steps:
Navigate to Reporting > Campaign Reports.
Select the campaign you want to stop.
From the Actions dropdown, select Stop delivery.
Note: Stopping a campaign will halt any future sends, but reporting data for the campaign will still be accessible.
How to Restart a Campaign
If you wish to restart a campaign that was stopped and continue sending, follow these steps:
Navigate to Reporting > Campaign Reports.
Select the campaign you want to restart.
From the Actions dropdown, choose Resend Softs.
Note: This action will resend your soft bounces, and your campaign will continue sending.
How to Delete a Campaign from Reporting
If you no longer want to see a campaign’s data in your reports, or if you want to remove it entirely from your account, you can delete it from the system. Here’s how:
Navigate to Reporting > Campaign Reports.
Select the campaign(s) you wish to delete.
From the Actions dropdown, choose the Delete option.
Note: Deleting a campaign from Emercury is permanent and cannot be restored. However, you do have the option to view deleted campaigns.
How to View Deleted Campaigns
If you want to view campaigns that were deleted, follow these steps:
Navigate to Reporting > Campaign Reports.
At the bottom of the page, below the campaigns, you will see the Show Deleted Reports checkbox.
If you check that box, you will be able to see all campaigns that were deleted.