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Can I use my Brand profile without completing all the steps?

In this article, you will learn why you must complete all steps of the Brand Profile setup before using it in your campaigns.

Michael Batalha avatar
Written by Michael Batalha
Updated over 2 weeks ago

No, you cannot use a Brand Profile unless all required steps are completed. If the profile is incomplete, the From Address will not appear as an option when creating your campaigns.

To ensure your Brand Profile is available during campaign creation, each step must be completed successfully.

Required Steps for Brand Profile Setup

  • From Address ownership verification

  • SPF verification

  • DKIM verification

  • Reply-To ownership verification (if different from From Address)

  • Footer information (organization details, address, alignment)

  • Add a Verification Key, we will send a DNS TXT record to add to the root of your domain (done through Emercury Support Chat).

Once all steps are complete and verified, your Brand Profile will appear as an option when creating campaigns.

Here is a video tutorial walking you through the full Brand Profile setup: Brand profile setup

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